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How to Recognize a BBB Member Company & OnLine Reliability Member

Look for the Signs of a Better Business Bureau Member.

Consumers can rest assured that when they find the signs of a BBB member they are dealing with a company that is proud to make a public statement about high ethical standards.  A company that has demonstrated a commitment to customer service, who agrees to abide by the BBB Code of Ethics, who pre-commits to binding arbitration in case of a dispute, and who has a satisfactory customer complaint handling history

  • Look for the Membership Decal in the company’s window and the Membership Certificate in the office
  • BBBOnLine Reliability Seal on members’ websites
  • BBB logo in print advertising

When you see the signs of a BBB member, be sure to tell the business you’re dealing with that their membership makes a difference. Click on the BBB OnLine Reliability Seal when you see it and it will take you directly to that company’s report at the BBB for further information.