Members Kudos!

Members Kudos recognizes successes of Better Business Bureau members.

The Better Business Bureau values its members and the standards they uphold, and we appreciate their support. By sharing the following successes with others, the Bureau hopes to stimulate the positive in business.

The function of the Better Business Bureau is to promote the highest ethical relationship between businesses and the public through voluntary self-regulation, consumer and business education, and service excellence. We thank the following businesses for their efforts to uphold the BBB's standards and for their displays of excellence through their actions - some for a job well done and some for their long term commitment.

You can also check out our newest to oldest members with the links below:

Here are some of the best kudos:

Thank you to

Point Grey Plumbing & Heating Ltd.

I would like to pass on my kudos to Point Grey Plumbing of Vancouver and Richmond, B.C. Over the years I have had to call in plumbers several times to my 80 year old house, for both major outside excavation and minor indoor plumbing jobs. Since my first call to Point Grey Plumbing in 2006, I have not wanted to deal with anyone else. The technicians have all been very pleasant and done excellent work, the owner has personally appeared and rendered a very reasonable and ultimately accurate estimate for big jobs, the works arrive at the scheduled time, are polite and clean up the job site very nicely, and above all, the individual at the front office who takes all the phone calls is exceedingly pleasant and keeps everyone organized and fully informed. I plan to continue to employ this company as needed, and would happily recommend Point Grey Plumbing to anyone for big or small jobs.

Customer, by email

Thank you to

Stratford Innovative Renovations Ltd

Charles Stratford saved me from a botched bathroom job. I hired the wrong contractor to renovate my bathroom, hallway and bedroom of which only the bedroom floor turned out. Charles fixed the plumbing in the tub free of charge and out of the goodness of his heart. He was the one bright side of this whole debacle. I will reccomend his services to anyone who will listen, however, he's so popular they'll have to wait 12 months for him to come available. I owe Charles a lot. He is honest, reliable, thorough and knowledgable. If only I had met him first and not the crook I hired.

Customer, by email

Thank you to

La Belle Fleur Floral Boutique Ltd

I went searching for a florist for a wedding I was doing @ the Vancouver Art Gallery. My Client had her Dream Bouquet from an online search, from a high end wedding. We had to stick to our budget for the flowers. I found La Belle Fleur In Surrey on this site. Tracy is so talented & creative. She not only stayed in budget but gave Our Bride her Dream Bouquet. She absolutely loved them as well as her Bridesmaids bouquets. Tracy truly made my clients wedding a Dream Come True. For me it was one less thing to worry about that day.

Customer, by email

Thank you to

Amco Appliance Service

I just wanted to let you know what a positive experience it was dealing with Amco Appliance Service. Not only was Amco able to help me today, Paramjit Kalsi, the owner ... quickly got to work and solved the problem in a timely manner. He also bothered to check to make sure the fix worked properly. On top of that he called me by my first name the entire visit rather than the usual "Miss or Mam". Not that I am counting on needing an appliance person again anytime soon, but Amco certainly will be my first call.
Customer, by mail

Thank you to

Northshore Electric Ltd.

I would like to commend North Shore Electric and Doug Gillis for the invaluable advice he gave freely over the phone. I am not even a regular customer, but I'm very impressed with this level of generosity.

Customer, by mail

Thank you to

Mr. Swirl Plumbing & Drain Cleaning
On the basis of my complete satisfaction with Mr. Swirl Plumbing Company, I wish to state that I only use tradespeople from the Better Business Bureau book, and I was much more than satisfied with work done by Mr. Swirl & Co. I speak most highly of this company and will gladly recommend them to anyone requiring their services.

Customer, by email

Thank you to

Craftsman Collision

I was thrilled with the work that Craftsman Collision (Cambie St/Vancouver) did on my car this week. I have dealt with Craftsman (Fairview location) in the past, and been very satisfied, but this was really first rate work and customer service.

Customer, by email

Thank you to

Godard Roof Repair Service Ltd.

Godard Roof Repair and its staff definitely deserve a high ranking with the BBB. They were professional, diligent, courteous, and reliable. And thank you to the BBB for producing the directory for residents in the Langley/Surrey area.

Customer, by email

Thank you to

United Vinyl Sundecks Ltd.

We are so pleased we chose United Vinyl Sundecks to replace and install new vinyl decking on our backyard sundeck. I have given my brochures and color samples to an interested neighbour, along with my highest of recommendations. Your customer service is second to none.

Customer, by mail

Thank you to

Van Burn Collision Repairs Ltd.

I took my vehicle to Van – Burn and met with the manager, Dake Hinkelman. He obviously takes a great deal of pride in his business. It was a pleasure to deal with a company that backs its product like this. The top notch job was finished on schedule as promised. Thanks for a job well done.

Customer, by mail

Thank you to

Allied Plumbing & Heating Ltd.

During this very busy time in the construction industry, I was truly impressed and extremely pleased with professionalism of this company. I would highly recommend Allied Plumber to others and would keep you in mind for any future plumbing requirements.

Customer, by mail

Thank you to

PureWater Installations Ltd.

Mr. Brian Mc Williams of PureWater Installations Ltd. was most helpful…His customer service and patience is truly appreciated.

Customer, by mail

Thank you to

Classic Touch Drywalling
I would like to acknowledge one of your members, Classic Touch Drywalling, for an excellent job. Brian Donnelly did the work on time, on budget and in a professional manner. I wish him every success in the future.
Customer, by email

Thank you to

Goldkey Volkswagon White Rock

I’d like to take this opportunity to express my appreciation for the consistently high level of service I’ve been given by Gold Key Volkswagen. Needless to say I raved to family, friends and co-workers about the high level of service, and will continue to pass along my recommendations to this dealership
Customer, by email

Thank you to

Goldkey Volkswagon White Rock

"I want to take this opportunity to express my deep appreciation to one of your members for going far above and beyond the call of duty. I had an oil consumption problem with my Volkswagen Jetta to which VW Canada felt was not eligible under their factory warranty. With the help of Peter Saieva and Tracey McRae at GoldKey Volkswagen in White Rock I was able to get the issue resolved and am completely satisfied with the result. Getting there was not an easy task for any of us that were involved but they supported me the whole time and I genuinely felt that they had my best interest at heart proving that customer service is paramount to them. Had it not been for their assistance I don’t believe VW Canada would have covered the claim and for their help I am very grateful. I am pleased to recommend GoldKey to anyone and everyone, they are good people and a credit to the automotive industry as well as your membership."

Customer, by email

Bravo to

Willoughby Appliance Services

"I recently contracted one of the companies I found in the BBB yellow pages. Last weekend my wife and I noticed a problem with our refrigerator. By Monday the appliance was pretty much useless. Not only was our problem fixed on Tuesday, but all aspects of service was outstanding. The person who arrived to perform maintenance was courteous, thorough, knowledgeable and pleasant. The job was complete in a very efficient and quick time frame and the cost was far below what we had feared it may be. Willoughby's professionalism would have us contacting them again in the future. We hope that others will consider the same.

Consumer, by email

Job Well Done to

PC Corp.

"We chose PC Corp (painting contractor) from a newspaper ad which stated PC Corp was a member of BBB. Excellent workmanship, reliable, honest and professional business manner. Thank you Robert."
Consumer, Maple Ridge

Thank You to

B-Line Appliance Recycling Ltd.

"I would like to thank Bob at B-Line Appliance for being patient and courteous with customers."

Business Customer, Canada Revenue Agency, Pacific Region, Vancouver

Bravo to

Luxury Renovations

"They did our kitchen and two bathrooms and there is nothing we can complain about, rather we are very happy with the results. The work is excellent and the service was precise and polite and the results are wonderful."

Customer, North Vancouver

Congratulations to five BBB member companies

that were presented 2006 Georgie Awards

in recognition of excellence in home building:

§ Adera Development Corp., 4 Georgies in recognition of Best Customer Service by a CHBA BC Member, Best Townhouse Development, Best Multi Family Landscape Design and Best Signage.

§ T.Q. Construction Ltd, 2 Georgies for Best Residential Renovator in B.C., and Best Residential Renovation $200K - $400K.

§ Bosa Properties Inc., for Best Interior Design Display suite.

§ Canadian Constructors International, for Best Kitchen Renovation-existing space.

§ Kenorah Construction and Design, for Best Residential Renovation under $75K.

Compliments to

First on First Auto Sales

"I wanted to write a letter letting you know how helpful and friendly they were there. Being a first time car purchaser they were extremely honest and accommodating. I will definately purchase my next car at First on First Auto."
Consumer, Burnaby

Thank You to

Holland Home Service

"Installed a new roof and drainage system around my house. Was undertaken promptly and knowledgeably. The managers and all the workmen were courteous and considerate. Clearly I have no complaint but a recommendation."
Consumer, Vancouver

Job Well Done to

Action Solarium & Patio Ltd.

"We are glad to say that we were very satisfied with the business ethics and principles of this company.....Whenever we deal with a responsible company, it becomes our responsibility to recognize and thank them for a job well done."
Consumer, Burnaby

Congratulations to

The Flag Shop's Doreen Braverman

for being honoured as a finalist in the 7th annual Influental Women in Business Awards given by Business in Vancouver Media Group.

Compliments to

North Shore Electric Ltd.

"Saved us considerable unnecessary expense advised by other company. Highly recommend services."
Consumer, Delta

Thank you to

Speedy Appliance Surrey

"We wish to pass on our pleasant experience dealing with Speedy Appliance. We contacted them on Saturday for repair of our washing machine. They were able to promptly service the machine on Monday. ...we would appreciate your letting them know that we were very pleased with their prompt service and reasonable service rates."
Consumer, Delta

Kudos

A1 Moving and Storage

"A1 Moving and Storage provided excellent service when we moved on November 29. It started with friendly and professional help at the end of the line and ended with a very efficient and polite crew on moving day. A1 is a BBB member iin good standing that I'd recommend to anyone. This is especially gratifying, as the BBB was my sole source in trying to identify a reliable mover."

Consumer, Vancouver

Bravo

Visions The Big Name in Electronics

"Knowing the problems that I have been experiencing with Samsung, the management at the Marine Drive store allowed me to exchange the TV for any model that I chose. This went above and beyond what I would expect from an electronics store and I am very happy to have done business with Visions Canada for this reason."

Consumer, Vancouver

Thank You
Coop's Moving

"We'd like to express our thanks for the great job you did from beginning to end. We were very impressed with our movings...they worked so hard, and were always pleasant, good-natured and helpful."

Family, Grand Forks

Many Bravos

Vancouver Chrysler Dodge Jeep

"We were completely satisfied by the excellent service. We are delighted with the vehicle and we think we got a reasonably good deal. We would highly recommend anyone looking for good service, friendly people and a good product to go to Vancouver Chrysler."

Consumer, Vancouver

Job Well Done
Repp Industries Ltd.

"Very impressed with the thoroughness and quality of their work....couldn't have been more obliging. We heartily recommend the services."

Consumers, Abbotsford

Shining Example
Coast Capital Savings Credit Union
Congratulations on being awarded the
Ethics In Action Award for Overall Leadership
(Large Business category)

Compliments To
Golden Touch Landscape Care
"I found (this company) through the BBB website and just wat to say how happy I am.
I would certainly recommend him to others."

Consumer, via email